Operations & Business Development Officer/Lead

Institution of Environmental Sciences
£26k-33k + 3% pension contribution
Great Eastern Street, London
30 September 2019

CV, cover letter (stating “why us and why you?”) and equal opportunities monitoring form to Adam Donnan

Want to join the team behind the fast-growing charity supporting the environmental profession? At the IES, we know that the secret of a successful professional body is the quality of the people behind the membership services. Our small, inclusive team work collaboratively with one another, as well as our fantastic trustees, members and partner organisations, to fulfil our mission of advocating for science and the environment.

If you're fed up of being a small part of a big machine, or want to build a more ethical career, this is an opportunity to work in a close knit team with autonomy over decisions and involvement in a wide variety of projects.

The Operations & Business Development Officer/ Lead is responsible for delivering the smooth running of IES operations and developing membership services and income streams that support the evolution and growth of the organisation. We are seeking an individual passionate about project management and enthusiastic about the environment. You will seek to develop our existing services and source new initiatives which boost income growth, member satisfaction and operational efficiency.

The candidate
You will be highly organised with a keen eye for process development and improvement. Relishing a varied workday and the chance to engage with a wide range of environmental projects, you will need to be highly flexible, motivated and able to fit into the collaborative culture of the office.

In this quickly growing organisation, you’ll have responsibility from ‘day one’, so you must be confident and able to learn quickly.

Why work for us?
With a good list of employee benefits and a social calendar connected to the office, we are sure you will enjoy the culture of working at the IES. We care about nurturing your career development with individualised professional development plans and a separate budget that you can spend on your learning. This is a brilliant opportunity for an individual wanting fo a career with a real impact. Past employees have gone on to take senior positions at Defra, the GLA and the BBC after several years.

Job Description


  • Produce workplace plans with other members of staff, and provide ongoing project management and monitoring to ensure projects are delivered on time and in line with the organisational strategy
  • Develop, implement and document performance for Health & Safety, Environmental Management and Data Protection policies
  • Further develop the Institution's Diversity, Equality & Inclusion policies, setting targets and putting in place appropriate programmes of work
  • Act as the Data Protection Officer
  • Contribute to the maintenance of the risk register, ensuring appropriate insurance and mitigations are put in place

Business Development

  • Seek to develop existing and new services for members, as evidenced by appropriate market research
  • Identify, scope and implement new income streams to support the development and growth of the Institution
  • Foster appropriate external partnerships to further the organisation's strategic aims
  • Promote a culture of membership and income growth across the organisation
  • Spearhead the digital transformation and automation of the Institution through implementation of the digital roadmap, managing external contractors and suppliers to deliver project milestones on time and in budget

Person Specification
This is a multi-skilled position and we recognise that no candidate is likely to have all the desirable skills.

Essential Desirable
  • Undergraduate degree (or equivalent professional practice)
  • Office-based experience of at least 1 year (Officer) or 3 years (Lead)
  • Prior project management experience
  • Demonstrable ability to quickly pick up new tasks and communicate complex or technical concepts effectively
  • Evidence of active process improvement and income generation
  • Clear and confident communicator
  • Problem solver
  • Excellent time management with ability to prioritise and juggle projects and meet deadlines
  • Flexible approach with the ability to use own initiative and rapidly respond to varying stakeholder needs
  • Comfortable working within a small team as well as autonomously
  • Recognition of the importance of diversity and inclusion
  • Experience in the environmental or NGO/charity sector
  • Project management qualification
  • Knowledge of CRM systems and databases (particularly CiviCRM or Drupal)
  • Experience in developing policies and initiatives to enhance equality, diversity and inclusion
  • Strong understanding of UK and international data protection regulations
  • Demonstrable experience in developing internal policies (e.g. Data Protection, Health & Safety)
  • Experience of methodologies and analysis of market research




The position is full time. The initial contract will be for one year, with the opportunity of extending. Additional benefits include 25 days holiday, personal development budget, travel loan, flexible working and more.

How to Apply
Please send a CV, cover letter (stating "why us and why you?") and equal opportunities monitoring form (docx) to Adam Donnan by Wednesday 25th September.

Interviews will take place between Monday 7th and Tuesday 8th October with a view to the successful candidate starting as soon as possible.

Further Information
If you have any questions about this role, please contact Adam Donnan via email at adam@the-ies.org or telephone on +44 (0)20 3862 7484.

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